The Better Answers Blog | Numa

The Better Answers Blog

Because we all want answers

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Automotive Dealerships

Maximizing Dealership Profitability: The Keys to Effective Labor Rate

Maximizing dealership profitability starts with optimizing Effective Labor Rate (ELR) and technician productivity. Learn how reducing downtime, leveraging AI-driven automation, and refining billing practices can boost service efficiency, increase revenue per repair order, and enhance customer satisfaction.

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Answering Services

Do You Sell Gift Cards? Streamline Sales with Numa

Customers often ask businesses how to buy gift cards. If that's a question you hear over the phone, Numa can help take those interactions off your plate.

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Answering Services

Receptionist Job Description: Tips and a Template

Hiring your new receptionist begins with an excellent receptionist job description. Here's one you can use or modify, plus some tips for making your offer more compelling.

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Small Business Phone System

How to Choose Receptionist Software for Your Business

Whether you’re trying to avoid hiring a front desk receptionist or you already have a whole team of them, receptionist software streamlines customer interactions and saves time for your staff.

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Business Texting

How to Get More Five-Star Reviews for Your Business

Customer reviews are critical to your business’ success. Here's how to get more of them.

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Small Business Phone System

Curbside Pickup: The Business Owner's Guide

Curbside pickup is a service that lets your customers order online or over the phone, drive to your business, and receive their order without getting out of their vehicle. Here's how it works.

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Answering Services

How to Choose an After Hours Answering Service

An after hours answering service picks up the phone and serves your customers when your business is closed. Here's how to select one that meets your business needs.