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Automotive Dealerships
From Underwater to Above Average: How One COO Fixed CSI Across 9 Brands
A multi-brand COO went on the Car Dealership Guy podcast and explained his dealership CSI improvement strategy. Learn how he used AI to answer every call and boost CSI.
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Automotive Dealerships
The 3 Capacity Problems Hiding in Your Service Department
Dealerships are losing millions not from a lack of customers, but from a broken operational architecture. This article diagnoses the three hidden, compounding capacity problems in your service department and shows you what a truly “capacity-ready” operation looks like.
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Automotive Dealerships
5 Questions to Ask Any AI Vendor Before You Sign (From a CIO Who Tested Them All)
We recently sat down with Yuriy Demidko, CIO of Fox Motors (a 44-rooftop dealer group), on the Millionaire Car Salesman Podcast. Yuri tested multiple AI providers across his organization before landing on a solution. What he learned applies to any dealership evaluating AI right now.
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Answering Services
What Happens in the First 90 Days After a Dealership Stops Sending Calls to Voicemail
Discover the real-world impact of solving missed service calls. This case study timeline reveals how dealerships are boosting retention and CSI, not by generating new leads, but by finally answering the phone. A must-read for any GM focused on franchise dealership service retention.
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Automotive Dealerships
Visibility is Profitability: Boost Service Revenue & Absorption Rate
The average dealer's absorption rate is 60%. Best-in-class is 100%+. Learn how operational visibility closes the gap, boosts service revenue, and fixes the profit leaks you can't see.
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Automotive Dealerships
Beyond the Score: Why Chasing CSI Is Costing Your Dealership
The auto industry's obsession with CSI scores is a flawed strategy. Learn why top dealers are ditching this lagging metric for real-time operational data to boost profit and retention.
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Automotive Dealerships
Top 7 AI BDC Solutions for Dealerships | Lead Automation
Discover the best AI BDC solutions for automotive dealerships. Compare lead handling, appointment setting, and follow-up automation tools to boost sales.
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