The average dealership misses 1500 calls and 500 appointments every month in their Service Department and BDC. With Numa, teams capture every RO
The average Service Advisor takes 22 hours to get back to their customers. With Numa, response times drop to 15 minutes
With Numa, Service Managers know which customers are waiting and for how long, who on the team is doing a great job, and where training is needed