AI-Driven Customer Response Platform for Dealerships

Turns BDCs and Advisors into world-class communicators, using visibility + accountability + a healthy dose of AI superpowers

Get Numa

"I love waiting on hold!"

— Nobody, ever.

A better response

100+ dealerships have transformed their customer communications with Numa

$150k/mo

Appointment revenue rescued

98%

Faster response times

16%

Increase in Service CSI

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24/7 APPOINTMENT BOOKING

Rescue $150k per month

The average dealership misses 1500 calls and 500 appointments every month in their Service Department and BDC. With Numa, teams capture every RO

21ST CENTURY VOICEMAIL AND TEXTING

Supercharge Advisors

The average Service Advisor takes 22 hours to get back to their customers. With Numa, response times drop to 15 minutes

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ACCOUNTABILITY THROUGH TRANSPARENCY

Visibility for Managers

With Numa, Service Managers know which customers are waiting and for how long, who on the team is doing a great job, and where training is needed

Dealerships love Numa

"Just sit back and Numa takes over and, within a day or so, the tool is performing!"

Rich Pisanti

Fixed Operations Director

"Numa is working great! BDC had some changes and Numa picked up the calls and used all the advisors to help with the flow. Without Numa, it would have been much more catastrophic."

Terik Winterbottom

Service Manager

“With Numa, we get back to customers quicker. We’re almost perfect at catching every customer.”

Robert Migliaccio

Parts & Service Director

Fixed Ops Focus

The #1 Customer Response Platform (CRP) focused on Fixed Ops

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100% BDC coverage

BDCs confirm more appointments and get through more customers with Numa. Plus, Numa handles peak time overflow so nothing is missed

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Productive Advisors

Advisors save 50 minutes of phone time daily with Numa. Free them to do what they do best: sell work and service vehicles

Simple ROI

Numa pays for itself, month after month. Numa rescues missed appointment revenue, makes staff more productive, and boosts CSI

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Intelligence at work

Call routing, proactive updates, and leads and customers that are prioritized and labeled. Numa is infinitely customizable and immensely helpful

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World-class experience

No more hold music. No more unanswered voicemails. Make every customer feel like they were the top priority

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Modern Interface

Replace Post-its, memos, and missed messages. Numa’s unified inbox gets everyone on the same page for smooth communications, inside and out