We struggled with CSI before Numa, now we have hit the CSI mark 7 out of the past 8 months.
We hired a BDC backup to respond to Numa Sales Inbox, she's selling average 15 cars a month by just responding to the conversations in Numa Sales Inbox.
Numa is an integral part of how we communicate with a customer... Tearing it out would be like tearing the transmission out of a car.
Seize every opportunity
Capture every RO. Answer 100% of customer calls and meet customer demand at scale without increasing headcount. Configure custom rules to route and label conversations based on customer needs and dealership criteria.
Improve BDC efficiency
Automate appointment booking. Leverage the industry’s first Generative AI for voice technology to answer every inbound call, detect customer intent, and schedule appointments without any human involvement.
Build a fanatically loyal fan base
Make your dealership service stand out. Boost CSI with automated status updates that delights customers, reduces service advisors’ workload, and maximizes efficiency across your service organization.
Deliver personalized service at scale
Empower your team with live DMS activity when communicating and engaging with customers using pre-built integrations with leading Dealership Management Systems (DMS).
Ready to get started?
No more hold music. No more unanswered voicemails. Make every customer feel like they’re your top priority.