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Automotive Dealerships
From Underwater to Above Average: How One COO Fixed CSI Across 9 Brands
A multi-brand COO went on the Car Dealership Guy podcast and explained his dealership CSI improvement strategy. Learn how he used AI to answer every call and boost CSI.
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Automotive Dealerships
Why Dealership Customer Experience Falls Apart
45% of dealership customers are dissatisfied due to communication failures. Learn why it's an operations problem, not a phone problem and how to fix it.
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Automotive Dealerships
Maximizing Dealership Profitability: The Keys to Effective Labor Rate
Maximizing dealership profitability starts with optimizing Effective Labor Rate (ELR) and technician productivity. Learn how reducing downtime, leveraging AI-driven automation, and refining billing practices can boost service efficiency, increase revenue per repair order, and enhance customer satisfaction.
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Automotive Dealerships
Ironing Out Implementation: Making sure your software works for you and not the other way around
When introducing new technology to your dealership, it should seamlessly integrate with existing processes to enhance efficiency and profitability. Adopting new technology shouldn’t create unnecessary disruptions, complicate workflows, or frustrate your team.
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Automotive Dealerships
Seizing the Moment: Getting in front of proactive service updates
Discover how proactive communication can turn routine maintenance visits into trust-building experiences. This blog explores common frustrations customers face during service visits and highlights how dealerships can enhance transparency, boost efficiency, and foster loyalty using tools like Numa’s AI-powered platform.
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Automotive Dealerships
Stop Losing Millions a Year—Future-proof Your Service Department with Numa’s 2024 Trends
Numa’s latest 2024 insights, drawn from nearly 600 dealerships actively using our AI-native platform, reveal hard data on untapped revenue opportunities—and actionable solutions to close the gap.
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Automotive Dealerships
Numa Soars to #168 on the 2024 Inc 5000
Numa ranked among the top 500 fastest-growing privately-held companies in America, placing #168 overall and #4 in the AI category on 2024 Inc. 5000.
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