Modern dealerships run on multiple systems working in harmony. Numa's AI voice agent connects seamlessly with your existing tech stack, eliminating data silos and creating a unified customer experience. Here's every integration that makes Numa the central nervous system of your dealership operations.
Your DMS is your dealership's source of truth. Numa taps directly into these systems to access customer records, vehicle ownership data, and repair order status in real-time.
1. CDK DriveSource: https://www.cdkglobal.com/dms/cdk-drive
The industry-leading DMS integration that syncs customer records, active service visits, and repair order data. When customers call, Numa identifies them instantly and accesses their complete service history without toggling between systems.
2. Reynolds & ReynoldsSource: https://www.reyrey.com/
Full bidirectional sync enables Numa to pull customer data and vehicle ownership information while pushing conversation records back into your Reynolds system for complete documentation.
3. TekionSource: https://tekion.com/products/dms
Cloud-native integration with Tekion's modern DMS platform provides real-time access to customer profiles and service appointments, enabling Numa to answer customer questions about repair status instantly.
4. DealertrackSource: https://us.dealertrack.com/content/dealertrack/en/dealer-management-solutions.html
Continuous data ingestion keeps Numa updated with the latest customer information, repair orders, and service history from your Dealertrack system.
5. PBS SystemsSource: https://www.pbssystems.com/
Seamless integration that connects Numa with PBS dealer management data for customer identification and service history access.
6. DealerBuiltSource: https://dealerbuilt.com/
Direct connection to DealerBuilt's DMS enables Numa to reference customer records and active service appointments during every call.
Booking appointments shouldn't require a human. Numa's scheduler integrations enable AI-powered appointment setting with real-time availability checks.
7. XtimeSource: https://xtime.com/solutions/schedule/
The gold standard for service scheduling. Numa books appointments directly into Xtime with full support for transportation preferences (loaner cars, shuttle service, Uber) and real-time availability checking. Customers get confirmed appointments without waiting on hold.
8. DealerFXSource: https://www.dealer-fx.com/
Integration enables Numa to check technician availability, book service appointments, and send confirmation details to customers through DealerFX's scheduling platform.
9. MyKaarmaSource: https://mykaarma.com/solutions/scheduler/
Numa accesses MyKaarma's scheduling system to book service appointments while customers are on the phone, eliminating the need for follow-up calls or texts.
10. Tekion APC (Appointment Scheduling)Source: https://tekion.com/products/dms
Native scheduling integration with Tekion's Appointment and Production Control system enables end-to-end appointment booking within the Tekion ecosystem.
11. Numa's Built-in Scheduler
Don't have a third-party scheduler? No problem. Numa's native scheduling system handles appointment booking, calendar management, and availability checks right out of the box.
Every conversation creates valuable data. Numa's CRM integrations automatically sync call recordings, transcripts, and conversation summaries into your existing customer relationship management platform.
12. CDK CRM (eLead)Source: https://www.cdkglobal.com/
Bidirectional integration creates a unified customer view where Numa call activity and CRM dialer activity live in one place. Sales teams see complete interaction history without switching platforms.
13. VinSolutionsSource: https://www.vinsolutions.com/
Automatic sync of Numa conversations into VinSolutions gives your sales team complete context on every customer interaction, including AI-generated call summaries and next-step recommendations.
Beyond the core systems, Numa connects with specialized tools that enhance the customer experience and operational efficiency.
14. Dealertrack Sync IntegrationSource: https://us.dealertrack.com/
Continuous data ingestion ensures Numa always has the most current customer information, eliminating the lag time that creates customer frustration.
15. UVeye IntegrationSource: https://uveye.com/
Revolutionary integration that enables Numa to analyze UVeye vehicle inspection data and translate it into human-readable damage assessments. When customers call asking about inspection findings, Numa explains the technical data in plain language.
16. Foureyes List Locations APISource: https://www.foureyes.io/
Integration with Foureyes' dealership location data enables Numa to provide accurate information about multiple dealership locations, hours, and services.
With full integration coverage across your dealership's tech stack, Numa delivers capabilities that isolated systems simply can't match:
Numa doesn't replace your existing systems - it connects them into a seamless customer experience that works 24/7/365. While other solutions require customers to navigate phone trees and wait for callbacks, Numa leverages your integrated data to resolve inquiries in real-time.
No more hold music. No more unanswered voicemails. Your customers are top priority.
