Numa's New 'Business Line' Puts Superpower Phone Features Into The Hands of Small Business Owners

December 8, 2020

New feature adds AI-powered business phone service to existing personal mobile phones

OAKLAND, Calif., December 8, 2020 -- Numa -- the superpowered phone for main street businesses that catches missed calls, enables team and company texting with customers, and uses artificial intelligence to respond instantly to common questions -- today launched “Business Line,” a new Numa feature which instantly allows entrepreneurs and growing companies to add a new business phone number to their personal mobile phone. Without buying any new devices, hiring a receptionist, or paying for expensive after-hours answering services, growing businesses can now sound like a larger and more professional company, but with better, more personalized service that delights customers.

“We’ve been thrilled by how much our main street customers have loved Numa and how it has helped them save customers that they’re losing when they can’t grab the phone,” says Numa Founder and CEO Tasso Roumeliotis. “Now, we have packaged Numa’s easy-to-use and highly-rated AI-powered phone service for entrepreneurs and growing businesses who currently use their personal mobile phone for work. There are 14 million ‘prosumers’ in the U.S. and Numa is now a perfect way to business-enable their personal phones.”

Numa has always been an invaluable service for text-enabling business landline phones, catching missed calls, and using AI to reply to common questions. Here’s how the new feature works for businesses that use personal mobile phones: businesses add a Numa business number to their existing personal cell phone to receive and make business calls, or send and receive text messages, Facebook messages and even website messages with the Numa widget for their website. Numa can answer common questions automatically, answer calls after hours, and separate work and personal text messages and voice messages. And Numa is designed from the ground-up for teams--so other employees can help handle customers by accessing the same shared company inbox. Numa works with any iOS and Android phone, as well as landline phones, on any carrier.

“We’re enabling small businesses to punch above their weight, with the ability to answer and respond in a professional manner to every call,” adds Roumeliotis. “Since it is designed for teams, multiple owners, business partners and staff can all have Numa on their phones, computers or tablets, which will be especially helpful as companies look to add new locations.”

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Numa is a new kind of communication service. Main street businesses miss over 50 percent of their calls from customers every day. Using AI and text messaging, and built for entrepreneurs and teams, Numa gives businesses superpowers by helping them capture every inbound call, helping customers schedule their own appointments, and facilitating team communication to help growing businesses delight customers.  Based in Oakland, Calif., Numa has raised $12M of venture capital from Costanoa Ventures, Threshold Ventures (formerly DFJ) and Google’s AI-focused Gradient Ventures fund.